Request a Consultation
Org Design and Process Engineering
Business Process Engineering for Complex Organizations
We work alongside your teams at every level to document how work actually gets done, identify bottlenecks, redundancies, and shadow processes, and create clear visual flowcharts that become the foundation for improved standard operating procedures. Our practitioners apply Six Sigma and LEAN principles to spot inefficiencies and redesign workflows that are built to last.
Rapid growth often leaves organizations with siloed departments running different tools and workflows for the same tasks. Steyer Associates helps consolidate vendor usage, align teams across locations and business units, and build standardized processes that reduce duplication and improve consistency across the organization.
New processes only create value if people adopt them. Our Prosci-based change management approach keeps the people doing the work involved in designing the solution — which dramatically increases buy-in and long-term adoption. We don't hand off a document and walk away; we stay engaged through implementation to ensure the change takes hold.
H4 Success Story
27 Processes Re-Engineered. On-Time Performance Up 9%.
The Central Ohio Transit Authority needed to modernize operations, reduce process complexity, and improve service performance. Steyer Associates re-engineered 27 core business processes using Six Sigma and LEAN principles, reduced missing data in collection efforts from 21% to 6%, improved on-time performance from 66% to 75%, and built a centralized documentation hub — earning a contract renewal and an expanded strategic role in the agency's ongoing transformation.
Broken processes don't fix themselves — they compound.
Partner with a firm that works alongside your teams to build operational clarity that lasts.
Landing Page by Abstrakt Marketing Group ©